Collection and delivery information

The shop itself is now closed for walk-in shopping. 

You can still order online for locker collections from 123 Oxford St, Totterdown, Bristol. Or we do delivery (within the UK) too.

Click + Collect from our self service collection lockers – any time
(once we've packed it and texted you the instructions)
This includes refills in returnable bottles

Place your order by 2pm for same day collection.
For orders placed after 2pm, it'll be ready next weekday.
For weekend collections, order by 2pm Friday.

Once we receive your order, we'll text you to arrange which collection option is best for you. We'll let you know the unique combination code to open the locker. (Please collect it within a reasonable time frame so that others can use the lockers!) Any returnable refill bottles can be left in the bottle return bins next to the lockers in front of the shop.

When you place the order, you may be asked for your address even if you're collecting as this is required for online payment processing.

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Deliveries – anywhere in the UK – £4.

*Check the map below to see if you're within the 1 mile radius of bloop.
Deliveries within the 1 mile radius will be delivered the same day when placed before midday. Orders placed after midday will usually be delivered the next working day.
We only do local deliveries on weekdays (not including bank holidays).

Any refills arrive in our containers that you can decant at home. Our empty containers can either be returned to us via the box outside the shop or left out when we deliver to you again. (We don't have an infinite number of bottles in our closed loop system so prompt returns are very much appreciated!)

If you're anywhere else in the UK (outside of the 1 mile radius).
Deliveries are sent via Royal Mail 2nd class post.
Allow at least 3 days from dispatch to get your order.

Unfortunately we're unable to send you refills that are in the closed loop bottle system, but we can send anything else from our shop (if unsure, please get in touch).
If you're sending a gift, just let us know in the Instructions to Seller section and we will gift wrap it for you free of charge! Pop the recipient's name and address in the Shipping Address box and if you'd like us to include a note please let us know. We also have a "do not open until..." stamp for the outer box and can fill it in for you if necessary :)
We don't include printed receipts in orders (to save paper) but you will get one by email for your reference.